Trip Management
Trip management is a feature that has helped fleet owners and operational managers track the trips of their vehicles, increasing revenue by saving time and fuel consumption.
YEAR
2024
ROLE
User Research, User Experience
TEAM
Designer & Product Manager
Tools
Figma
About the project
Goal
The feature was redesigned to enhance user satisfaction and engagement, with the broader business goal of improving retention, boosting conversions, and supporting scalable growth.
“Trip management is our basic need for the fleet and businesses.”
Customer
Before
After
Users encountered friction in completing tasks, which led to frustration, decreased satisfaction, and lower engagement
Problem Statement
Smooth Scroll
This will hide itself!
This will hide itself!
Trip Management
OVERVIEW
Trip management is a feature that has helped fleet owners and operational managers track the trips of their vehicles, increasing revenue by saving time and fuel consumption.
YEAR
2024
ROLE
User Research, User Experience
TEAM
Designer & Product Manager
Tools
Figma
About the project
Goal
The feature was redesigned to enhance user satisfaction and engagement, with the broader business goal of improving retention, boosting conversions, and supporting scalable growth.
“Trip management is our basic need for the fleet and businesses.”
Customer
Before
After
Users encountered friction in completing tasks, which led to frustration, decreased satisfaction, and lower engagement
Problem Statement
Smooth Scroll
This will hide itself!
This will hide itself!
Trip Management
OVERVIEW
Trip management is a feature that has helped fleet owners and operational managers track the trips of their vehicles, increasing revenue by saving time and fuel consumption.
YEAR
2024
ROLE
User Research, User Experience
TEAM
Designer & Product Manager
Tools
Figma
About the project
Goal
The feature was redesigned to enhance user satisfaction and engagement, with the broader business goal of improving retention, boosting conversions, and supporting scalable growth.
“Trip management is our basic need for the fleet and businesses.”
Customer
Before
After
Users encountered friction in completing tasks, which led to frustration, decreased satisfaction, and lower engagement
Problem Statement
Smooth Scroll
This will hide itself!
This will hide itself!